FAQ

A: Our minimum purchase is 5 sheets/books or 1 roll/coil. This ensures safe packaging, prevents bending during transit, and keeps shipping free for all customers.

A: Bulk purchases earn tiered savings (up to 10% off standard pricing plus an extra 5% on larger orders). Simply add stamps to your cart—the discount adjusts automatically at checkout.

A: Absolutely. You can order any quantity above the minimum—whether you need a small batch for personal use or bulk quantities for business mailing.

A: We source stamps through USPS surplus channels (typically around 95% of face value) and from verified collectors, businesses, and estates (50–70% of face value). By purchasing in volume and operating efficiently, we pass those savings directly to you.

A: Discounts apply automatically at checkout based on quantity. Larger orders receive tiered savings, and bulk buyers may qualify for additional business pricing.

A: No. Postage stamps sold for mailing purposes are exempt from state sales tax in the United States.

A: Shipping is always free. We use USPS Ground Advantage (3–5 business days) for domestic delivery.

A: On business days, we dispatch within 1 day of payment confirmation. If we transfer stock from a secondary warehouse, allow 2–3 business days for processing plus 9–15 business days in transit.

A: You’ll receive a tracking number via email as soon as your order ships. Use it on the USPS website to monitor delivery.

A: If USPS reports any delivery issue, we will resend your order immediately. If you see unusual alerts on the tracking page, please contact us so we can assist.

A: Yes. Every stamp we sell is 100% USPS‑issued, unused, and fully valid for current postage rates.

A: No. U.S. stamps issued since 1847 remain valid indefinitely, so you can use vintage stamps to meet today’s rates.

A: Genuine USPS stamps feature pressure‑sensitive adhesive, clear micro‑printing, and USPS‑specific fluorescent fibers. If you ever have concerns, USPS can verify authenticity.

A: Yes. We offer a 30‑day return or exchange for defective, damaged, or invalid stamps (USPS verification may be required).

A: If the issue is on our side—wrong item, damage, or USPS validation failure—we cover the return label and issue a full refund.

A: These may incur restocking, shipping, and processing fees. Credit‑card processing fees (3–5%) are non‑refundable.

A: We support credit cards via a PCI‑compliant gateway, PayPal, Stripe, or business invoicing (bank transfer/check) for bulk orders.

A: Our checkout uses SSL encryption and trusted processors. We never store raw card data. For large or recurring purchases, invoicing ensures your information stays off third‑party sites.