FAQ

How long does shipping take in the USA?

At Relieve Mart, after order processing is completed, delivery usually takes 7–13 business days.

We currently ship only within the United States, ensuring reliable delivery without international delays.

Once your order is shipped, you will receive a tracking number via email so you can monitor your package every step of the way.


Do you offer free shipping?

Yes ✅ We offer Free Shipping on all orders within the United States.

Shipping Cost: $0.00
There are no hidden fees or extra charges at checkout.


What is your return and refund policy?

We offer a 30-day return policy from the date of delivery.

To be eligible for a return:

  • Items must be unused

  • Items must be in original packaging

  • Items must be in the same condition as received

Once your return is received and inspected, refunds will be issued within 10 business days to your original payment method.

To start a return, email us at:
📧 support@relievemart.com


Are Relieve Mart products covered by a warranty?

At this time, our products do not include a warranty.

If you experience any issues with your order, please contact us at
📧 support@relievemart.com
Our support team will assist you as quickly as possible.


What payment methods does Relieve Mart accept?

We accept secure major payment methods, including:

  • Visa

  • Mastercard

  • PayPal

  • Apple Pay

  • Google Pay

All transactions are 100% secure and encrypted for your safety.


How can I track my order?

After your order ships, you’ll receive an email with your tracking number.

Use this number on our tracking page or the courier’s website to see real-time delivery updates.


Does Relieve Mart ship internationally?

No. Relieve Mart currently ships only within the United States.

This allows us to maintain free delivery and better customer service.


Can I change or cancel my order after placing it?

Orders are processed quickly.

If you need to change or cancel your order, please contact
📧 support@relievemart.com
within 24 hours of placing your order.

After 24 hours, changes or cancellations may not be possible.


Contact Relieve Mart

If you have additional questions about shipping, returns, or products, feel free to reach out:

Store Name: Relieve Mart
Email: support@relievemart.com
Phone: +1 (562) 451-5314
Address: Relieve Mart, 2252 ECHO TRL NE,ATLANTA,GA,30345,USA